• 100% Satisfaction

    100% Satisfaction

    If you're not completely satisfied, simply return the item and tell us what you would like: a replacement, an exchange, a refund or a credit. We will handle your request promptly and courteously.

    Read More »
  • Security

    VeriSign Secure Site

    Pfaelzer Brothers is a VeriSign Secure Site which means that you may submit sensitive data (e.g., credit card numbers) with the assurance that Hickory Farms has taken the necessary steps to protect all customer information.

    Read More »
  • Substitution Policy

    Substitution Policy

    We make every effort to guarantee total satisfaction. On the very rare occasion that a product is out of stock, be assured that your gift recipient will receive a similar item of equal or greater value.

    Read More »